LINISS RETURN & EXCHANGE POLICY

At Liniss, we are committed to ensuring a smooth shopping experience for our international customers. Below are our policies for returns, exchanges, and refunds to help guide you through the process.

 

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1. Return & Exchange Policy

Vietnam

 • Products can be exchanged within 24 hours of purchase.

 • Items must remain unused, unworn, and with original tags attached.

 • Customers are responsible for both-way shipping fees.

* We are not liable for any returns that are lost or stolen while in transit.

* Sale items cannot be returned or exchanged 

Rest of the World

 • We do not accept returns or exchanges for international orders

2. NON-RETURNABLE / NON-EXCHANGEABLE ITEMS

The following items cannot be returned or exchanged:

* Gift cards and e-vouchers

* Sale items and items purchased using discount vouchers

* Underwear, lingerie, and swimwear (including one-piece suits and sets)

* Items bundled with underwear

* Items not in their original condition or missing tags

* Items missing original packaging (tote bags, dust bags, etc.)

* Items showing signs of wear (e.g., perfume, smoke, deodorant, or body odor)

* Items damaged due to fake tan, deodorant, or makeup

* Perishable goods (e.g., food, flowers, plants)

* Personalized/custom-made products

* Hazardous materials, flammable liquids, or gases

* You don’t like the way it presents

 Note: This list is not exhaustive. Please reach out if you are unsure whether your item qualifies for return.